Shipping policy

Delivery Terms & Conditions

We offer the following delivery options:

  • Delivery within Centurion – Ships within 3-4 working days

Important Conditions

  1. Shipping Eligibility Verification

    • All orders are reviewed to ensure the selected shipping method matches the delivery address.

    • If there is a mismatch, your order will be placed on hold.

  2. Incorrect Shipping Selection

    • If an incorrect delivery option is chosen (e.g., "Centurion" for an address outside Centurion), the order will not ship until the correct fee is paid.

  3. Resolving Delivery Mismatches

    • Customers must contact us with their order number and correct details.

    • Our team will calculate the outstanding delivery fee to finalize shipping.

  4. Shipping Times

    • All verified and correctly paid orders ship within 3-4 working days unless otherwise communicated.

    • Public holidays or exceptional circumstances may affect delivery times.

  5. Delivery Issues